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yakum inc, d/b/a rozella mae.
last updated on [feb 2024]

Legal

On this page

  1. Terms of Use
  2. Refund Policy
  3. Privacy
  4. Disclaimer
  5. Copyright
  6. Contact

Terms & Conditions

The following Terms of Use are entered into by and between you and Yakum Inc. d/b/a Rozella Mae ("Company," "we," or "us"). These terms, together with any documents they expressly incorporate by reference, govern your access to and use of rozellamae.com, including any content, functionality, and services offered on or through the website (the "Website"), whether as a guest or a registered user.

Copyright & Content

All content on the Website is protected by copyright, trademark, and other applicable laws, and is the property of Yakum Inc. d/b/a Rozella Mae unless otherwise noted. The full text of the Copyright Notice is detailed below.

Disclaimer

The information on this Website is provided as general information and is not business or legal advice. The full text of the disclaimer for the Website is detailed below.

Privacy

We respect your privacy and follow the principles of PIPEDA in the collection of personal information from you on our Website. The full text of our Privacy Policy is detailed below.

Email and Other Electronic Communications

Visiting the Website or sending emails to the Company constitutes electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. Any such email or other electronic communication does not create a business or contractual relationship. As set forth more fully in our Privacy Policy, we take reasonable steps to keep communications confidential, but we cannot guarantee the security of such communications and cannot guarantee we would not be required to disclose them as a result of a court order.

User Communication

The Website may contain chat areas, forums, communities, comment sections, or other facilities designed to enable communication with the public or a group. You agree not to defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights of others, and not to publish or upload any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful material, or files you do not have the rights to. You agree not to advertise or offer to sell or buy goods or services for any business purpose, or harvest information about others (including email addresses) without their consent, or violate any applicable laws or regulations. The Company has no obligation to monitor user communications but reserves the right to review and remove materials at its sole discretion, and to terminate your access to any communication services at any time without notice.

Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when posted and apply to all access to and use of the Website thereafter. Your continued use of the Website following any posted revision means you accept and agree to the changes. You are expected to check this page periodically, as changes are binding on you.

Jurisdiction

This agreement between you and Yakum Inc. d/b/a Rozella Mae is governed by and interpreted in accordance with the laws of the province of Alberta and the laws of Canada applicable therein. You consent and submit to the exclusive jurisdiction of the courts of the province of Alberta in any proceeding related to this agreement.

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Refund Policy

We are committed to providing high-quality, personalized career coaching to help you achieve your professional goals. Due to the nature of our 1:1 coaching sessions and the commitment involved in preparing and delivering these personalized services, we have a non-refund policy. By purchasing a product or service, you agree that you have done your due diligence to ensure the product or service is a good fit, and you understand you may not receive a refund.

Payment for Coaching Sessions

Once a coaching session is booked and paid for, we do not offer refunds. This policy is in place because we allocate time and resources to prepare for each session, ensuring we can provide the highest value specifically tailored to your needs.

Rescheduling

We understand that unforeseen circumstances can arise. If you need to reschedule a coaching session, please contact us at least 24 hours in advance of your scheduled appointment. We will do our best to accommodate your request and reschedule the session at a more convenient time, subject to availability.

Cancellation by Coach

In the rare event that we must cancel a scheduled coaching session due to unforeseen circumstances on our end, we will offer you the option to reschedule.

Commitment to Quality

We strive to ensure that every coaching session meets your expectations and provides valuable insight and guidance for your career. If you have any concerns about the service received, please discuss them with us directly. We are dedicated to working with you to address any issues and enhance your coaching experience.

Acknowledgment

By booking a coaching session with Rozella Mae, you acknowledge and agree to our non-refund policy. We recommend you carefully consider your schedule and commitment to the coaching process before booking a session. We reserve the right to modify this policy at any time; any changes will be posted on our website with an effective date.

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Privacy

Yakum Inc. d/b/a Rozella Mae ("Company," "we," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. Our privacy commitment is based on the ten principles contained in the Personal Information Protection and Electronic Documents Act (Canada) ("PIPEDA").

This Privacy Policy governs your access to and use of rozellamae.com, including any content, functionality, and services offered on or through the Website, whether as a guest or as a registered user. It applies to personal information we collect on the Website and in email, text, forms, or other electronic messages between you and the Website. Please read this policy carefully before using the Website. By using the Website, you accept and agree to be bound by this Privacy Policy.

Personal Information

Personal information under PIPEDA is any information about an identifiable individual, but does not include the name, title, business address, or telephone number of an employee of an organization.

Why We Collect Personal Information

We collect personal information to provide coaching services and/or products to you, and to distribute publications and educational opportunities concerning the coaching industry. If you register to download a resource, sign up for our newsletter, and/or purchase a product from us, we collect your information to track your preferences and keep you informed about the products and services you've selected to receive.

How We Collect Personal Information

We collect personal information only by lawful and fair means, and only information that is reasonably necessary for the legitimate purposes identified and for which consent has been obtained. This includes information you provide by filling out forms, contact forms, surveys, comments, or when ordering a product or service.

Automatic Tracking Technology

As you navigate our Website, we may use automatic data collection technologies, including Google Analytics, to collect information about your equipment, browsing actions, and patterns, including your location, traffic pattern through our Website, IP address, device and browser type. This data is used for statistical purposes to improve our Website and service offerings.

Cookies and Pixels

Our Website utilizes cookies and server logs to collect information about how our site is used, including date and time of visits, pages viewed, time spent, and referring/exiting websites. We reserve the right to use technological equivalents of cookies, including social media pixels, in compliance with the policies of the relevant platforms.

Third-Party Use of Cookies

Some content or applications, including advertisements, are served by third parties (advertisers, ad networks and servers, content providers, and application providers), who may use cookies alone or with web beacons or other tracking technologies to collect information about you when you use our Website. This information may be used to provide interest-based advertising or other targeted content.

Email Information

If you correspond with us by email, we may retain the content of your messages together with your email address and our responses. All emails sent by us comply with Canada's Anti-Spam Legislation (CASL), clearly stating who the email is from and how to contact the sender, along with a way to unsubscribe.

Collection from Third Parties

We may obtain information about you from other sources, including LinkedIn, Facebook, YouTube, or other third parties who represent that they have the right to disclose such information.

How We Use Your Information

We use personal information to present our Website and its contents, provide information and offers about products and services, carry out any contract between you and the Company, administer our business activities, provide customer service, and make available other items and services to our customers and prospective customers. We may also use your information to offer products and services from third parties in exchange for a commission, or to display advertisements tailored to your interests.

Disclosure of Information

As a general rule, we do not sell, rent, lease, or otherwise transfer information collected either automatically or through your voluntary action. We may disclose your personal information to our subsidiaries, affiliates, and service providers for the purpose of providing our services; to a third party (including a lawyer or collection agency) when necessary to enforce our terms of service; to a successor or assign in the event of a merger, restructuring, or sale of some or all of the Company's assets; or when legally compelled to do so.

Security Measures

We use appropriate physical, organizational, and electronic security measures to protect against loss, theft, unauthorized access, disclosure, use, or modification of personal information, appropriate to the sensitivity and nature of the information involved. Please be aware that email is not a fully secure medium.

Updating Information and Correcting Errors

Since we use your personal information to provide goods or services to you, it's important the information be accurate and up to date. If any of your information changes, is inaccurate, or incomplete, please let us know so we can make the necessary changes.

Access to Personal Information

We will respond promptly to any request for access to your personal information and will advise you of any associated cost prior to retrieval. We will not respond to requests that are frivolous, vexatious, or repetitious, and in certain circumstances we may be unable to provide access to some or all of the information we hold about you.

Visitor GDPR Rights

If you are visiting this Website from within the European Union, you have certain rights under the General Data Protection Regulation, including the right to:

  • Request access to the data we store about you, and to rectify or erase it
  • Seek restrictions on the processing of your data
  • Object to the processing of your data, and to the portability of your data
  • Withdraw consent at any time, where processing is based on consent, without affecting the lawfulness of processing prior to withdrawal
  • Lodge a complaint with a supervisory authority with jurisdiction over GDPR matters

We retain information you provide until the earlier of you asking us to delete it, our decision to cease using our existing data providers, or our determination that the value in retaining the data is outweighed by the cost of retaining it. We require only the information reasonably necessary to enter into a contract with you, and will not require consent for unnecessary processing as a condition of that contract. For more on your rights as an EU visitor, see the European Commission's page on the GDPR.

Privacy Policy Changes

We may change our Privacy Policy from time to time without notice. Please check our Website for the most up-to-date version of the policy.

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Disclaimer

General Information Only

The information on this Website, operated by Yakum Inc. d/b/a Rozella Mae, is for general information and education on starting a coaching business only.

No Professional Advice

By visiting this Website, you have not retained Yakum Inc. d/b/a Rozella Mae to give professional advice, and the information on the Website should not be considered a substitute for professional advice.

No Warranty

Yakum Inc. d/b/a Rozella Mae makes no warranty as to the accuracy, validity, timeliness, or completeness of any information on this Website or any website accessible through it, and assumes no liability for any damages whatsoever, including indirect, special, consequential, punitive, or incidental damages, arising out of or in connection with this Website or its use.

Own Judgment Required

By using this Website, you agree to take full responsibility for any harm or damage you suffer as a result of the use, or non-use, of information available on this Website. You agree to use judgment and conduct due diligence before taking any action suggested or recommended on this Website. Yakum Inc. d/b/a Rozella Mae is not responsible for any errors, omissions, or results obtained from the use of information on this Website.

Affiliate Disclaimer

Yakum Inc. d/b/a Rozella Mae may receive compensation in exchange for endorsing some products or services. Access to any third-party website from this Website does not constitute an affiliation with or endorsement of that site or its operators.

Earnings Disclaimer

There is no guarantee that you will earn or save money using the techniques and ideas presented on this Website. Where revenue or sales figures are shown across our Website, social media, or email channels, we are showcasing exceptional results that do not reflect the average experience. You should not rely on any revenue, sales, or earnings information we present as a promise, guarantee, or expectation of any level of success. Subject to our Refund Policy, we provide content without express or implied warranties, and you agree that we are not responsible for any decision you make as a result of information presented or any purchase of our products or services. Any claims of actual earnings or results can be verified upon request.

Testimonials

Any testimonials presented on this Website from past clients or customers are actual and truthful statements. By using this Website, you recognize and agree that testimonials are not a guarantee of the results you or anyone else will obtain by using our products or services.

Updates

Information on this Website may be changed or updated at any time without notice.

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Copyright

This website and its contents are protected by the copyright laws of Canada and international treaties to which Canada is a signatory. Except as otherwise provided for under copyright law, this website and its content may not be copied, published, distributed, downloaded, or otherwise stored in a retrieval system, transmitted, or converted, in any form or by any means, electronic or otherwise, without the prior written permission of the copyright owner.

Copyright © Yakum Inc. d/b/a Rozella Mae

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Contact Us

We welcome your questions about these Terms, our Privacy Policy, or anything else on this page. You can reach us at hello@rozellamae.com.

COPYRIGHT © 2026 · yakum Inc d/b/a · Rozella Mae coaching  | LEGAL